Position Information

The position information for this posting is listed below.

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Bike Inside Sales Agent
WHY CHOOSE LANCTÔT/NRG?
 

For 27 years, NRG Enterprises, a division of Lanctôt Ltée, has been at the forefront of mountain and urban cycling in Canada. We are avid cyclists who are passionate about the bike business and have deep roots in Canadian cycling culture. 

Since 1953, Lanctôt Ltée has been a Canadian family business specializing in the distribution and production of high-end products and brands in 7 industries: Skiing, Cycling, Golf, Outerwear, Team Sports, Fashion and Optic. NRG, our bike division, is dedicated since 1989 to providing the best customer service and innovative products to bicycle retailers across Canada. 

YOUR NEW CHALLENGE

We have a rare opening in our customer service department, based in our head office in Montréal.

Position: Bike Inside Sales Agent
Organization: NRG Enterprises
Location: Montréal,  QC 
Canada
Salary:
Posting Start Date: 5/11/2022
Date Posted: 5/11/2022
Requirements THE BENEFITS:
  • Group insurances after 3 months
  • A generous employee purchase program for all our brands
  • Internal career advancement opportunities.
  • Access to an onsite Gym
  • Hybrid organization offering to work remotely up to 2 days a week
  • Proximity to public transportation and Free parking
  • Not to brag, but our team is simply amazing! 
 
YOUR RESPONSIBILITIES:
  • Building and maintaining relationships with dealers.
  • Processing orders; B2B and over the phone.
  • Organizing backorders and calling dealers.
  • Working with brand managers to become experts in our products.
  • Communicating regularly with sales reps.
  • Collaborate closely with sales representatives and logistic team.
  • Bring your inputs on improvement opportunities based on customers’ feedbacks.
QUALITIES OF OUR IDEAL CANDIDATE
  • A passion for cycling.
  • Strong communication & interpersonal skills.
  • Experience with Microsoft Excel, Word, and Outlook
  • Previous sales or customer service experience.
  • Ability to work on a team in a fast paced, distanced environment.
  • Knowledge of modern bicycle components and standards.
  • Bilingual is a must.
  • Experience with SAP is an asset.
  • Friendly, personable, and easy going.

 
Status: This listing expires on: 6/10/2022
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Organization Information
Name:
NRG Enterprises
Address:
5290 Thimens

Montréal,  QC H4R2B2
Canada
Email:
mfortin@rlanctot.com
Phone:
(514) 731-6841
Fax:
Contact:
Marie-Frédérik Fortin