Position Information
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Bilingual Customer Service Representative
Where Performance Meets Purpose
Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. Acushnet Canada Inc. has an exciting full-time opportunity for a Bilingual Customer Service Representative .
What You Will Be Doing
Responsible for front line communication with our customers and consumers regarding all product, program and availability information. Assist customer service management with various departmental projects.
Duties and Responsibilities:
- Assist customers and sales representatives by entering/editing orders and advising on sales programs.
- Administer sales programs by consistently applying proper terms to each order.
- Answer customer/consumer inquiries about product and availability.
- Analyze incoming inquiries and formulate a plan to resolve each in a timely manner.
- Analyze current processes/procedures and identify/implement ways to improve.
- Assist in training and development of new members of the customer service team.
- Attend meetings with customer service team to discuss departmental initiatives and activities.
- Assist with the monitoring of phone coverage.
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Position: |
Bilingual Customer Service Representative |
| Organization: |
Acushnet Canada Inc. |
| Location: |
East Gwillimbury, ON
Canada
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| Salary: |
$46,000 - 52,000 |
| Posting Start Date: |
11/28/2025 |
| Date Posted: |
11/28/2025 |
| Requirements |
Qualifications:
- Fluent bilingualism in French and English
- University degree or college diploma in a related field, or equivalent experience.
- Minimum one year of customer service experience.
- Excellent interpersonal and communication skills.
- Must be able to sit for long periods and use a telephone.
- Proficiency with a PC required; Microsoft Office experience an asset.
- Experience using SAP an asset.
- Golf industry knowledge and experience an asset.
Acushnet Canada Inc. welcomes applications from persons with disabilities. Accommodations are available upon request for candidates taking part in the selection process. We thank all applicants for their interest, however only those candidates selected for an interview will be contacted.
Location: East Gwillimbury, ON
Deadline for application: December 19, 2025
Please send resumes to: HR_Canada@acushnetgolf.com
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| Status: |
This listing expires on: 12/28/2025 |
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